Association of Canadian Travel Agencies/association canadienne des agences de voyages
Occurred:
2025-10-14
Details Regarding the Identified Subject Matter
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Subject matters
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Details
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Consumer Issues, Tourism, Transportation
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Air Passenger Protection Regulations (APPR): Ongoing advocacy regarding the implementation and enhancement of APPR including compensation standards, refund timelines, airline obligations during delays, and passenger rights enforcement, competition bureau report on Canada's airline industry
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Tourism, Transportation
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Passenger Experience Enhancement: Advocating for improved passenger experience standards across all modes of transportation, including accessibility improvements, enhanced customer service protocols, and streamlined travel processes, and expanded trusted traveller program.
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