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Procurement and Contracting Audit Report

June 2024

Table of contents

Executive Summary

The Commissioner is supported by the Office of the Commissioner of Lobbying (OCL) of Canada, an Agent of Parliament which was established in 2008. The Commissioner reports annually to Parliament on the administration of the Act and the Code, and is required to table reports about any investigation conducted in relation to the Code.

OCL's Multi-Year Risk-Based Audit Plan was planning for an audit of procurement and contacting activities. 

The audit objectives are:

  1. To determine whether management practices, systems and controls result in goods and services being acquired in accordance with stated requirements;
  2. To verify appropriate delegated financial signing authorities were applied;
  3. To validate adherence to policies and guidelines; and
  4. To confirm that value for money was obtained.

The audit also determined whether management practices, systems and controls meet requirements of the Financial Administration Act, the proactive disclosure of contracts, and the Federal Framework for Aboriginal Economic Development.

The audit covered procurement and contracting activities for the period under review, from April, 2022 to March, 2024.

The audit results are summarized below with respect to Governance, Risk Management and Internal Controls and include three recommendations:

  1. We have noted limited procurement reporting to management (volumes, types, trends analysis) during our audit period. It is expected that this will be remediated in the coming months/years. Management should ensure that reporting is obtained, in alignment with the SLA.
  2. We also suggest that the current procurement guide of OCL be updated and distributed to its staff to help guide future procurements.
  3. OCL should ensure that any procurement is done within its delegation instrument. The delegation instrument should be communicated to its employees and PBC to ensure that such mistakes are avoided in the future.

Background

The Office of the Commissioner of Lobbying (OCL) was created in 2008 with the objective of ensuring transparent and ethical lobbying of the Government by administering the Lobbying Act and the Lobbyists' Code of Conduct. The OCL is an independent Agent of Parliament responsible for lobbying at the federal level with the following Mandate, Vision and Values:

Mandate – Foster awareness of and compliance with the Lobbying Act and the Lobbyists’ Code of Conduct and maintain a Lobbyists Registration System (LRS) in order to increase transparency of federal lobbying activities.

Vision – Canadians have access to information regarding federal lobbying activities and are aware that lobbying should be conducted in accordance with the Lobbying Act and the Lobbyists’ Code of Conduct, which contributes to Canadians’ confidence in our federal democratic institutions.

Values – As federal public servants, OCL personnel abide by the Values and Ethics Code for the Public Sector, and its values of Respect for Democracy, Respect for people, Integrity, Stewardship and Excellence. In addition, given the nature of our work, the following values are especially important to the OCL:

  1. Independence
  2. Transparency
  3. Impartiality
  4. Fairness

The OCL has identified key departmental results that lobbyists and public office holders understand the requirements of the Lobbying Act and the Lobbyists’ Code of Conduct; and lobbyists register and report their lobbying activities in compliance with the Lobbying Act.

In accordance with Treasury Board policy, the OCL has put in place a Delegation Instrument that includes delegations for financial and contracting transactions related to procurement of goods and services. The Instrument:

  1. Is signed by the current Responsible Minister (President of Treasury Board)
  2. Contains appropriate delegations to positions within OCL and where appropriate to positions in government organizations that provide services to OCL.

The OCL is a small organization and does not have its own dedicated procurement staff. For the past several years, procurement was carried out by a PG-05 casual employee at OCL and by staff at the Canadian Human Rights Commission (CHRC). In the Fall of 2023, the Parole Board of Canada became the OCL’s service provider for procurement.

The OCL has hired Aniko/Samson to undertake an Audit of its Procurement Process as per the Annual Audit Plan of its Audit and Evaluation Committee (AEC). The Audit focused on the key areas of risk management, control, governance, as well as provide evidence of the effectiveness and efficiency of its current processes.

Data Analysis

OCL does not prepare information on contracting activities undertaken that we could use for the purposes of analysis and sampling. However, by reviewing the financial transactions for the period covered by our audit (April, 2022 to March, 2024), we have been able to summarize the spending by procurement method and the number of contracts these spending related to below. It is important to note that the spending does not represent the contract value but the amounts incurred towards a specific contract during the audit period. This provides us with helpful information about the area we should focus in our audit.

FY 2022-23 FY 2023-24 Total Audit Period
Competitive 27 $ 454,868 34 $ 1,307,803 61 $ 1,762,671
Non-Competitive* 29 $ 305,091 28 $ 331,579 57 $ 636,660
56 $ 2,490,544 62 $ 438,672 118 $ 2,399,341

*Non-Competitive also includes directed contracts through supply arrangements and standing offers established through competitive processes.

Audit Objectives, Scope and Criteria

Objectives

The audit objectives are:

  • to assess fairness, transparency and value for money in procurement activities; and
  • to assess compliance with governmental procurement policies, guidelines and best practices.

Scope

The audit covered procurement and contracting activities from April 1, 2022 to March 31, 2024.

The audit did not include issues related to the content and / or adequacy of the delivery of contracts or the goods and services procured through MOUs with other departments or agencies.

Criteria

The criteria were developed to address the effectiveness and adequacy of the core management controls that should be in place in federal government organizations, including independent Agent of Parliament like OCL.

Line of Enquiry (LoE)

  1. LoE 1 – Governance: OCL has an effective Governance structure in place to monitor, receive reporting, and make decisions regarding procurement and contracting activities.
  2. LoE 2 – Risk Management: OCL considers risk in a systematic manner in order to mitigate emerging risks and identify areas of improvement throughout the procurement and contracting lifecycle.
  3. LoE 3 – Internal Controls: Procurement and contracting processes of OCL demonstrate an effective set of controls and compliance with relevant policies and guidelines, legislative requirements and promoting value for money, including favoring an open, fair and transparent process when applicable.

Criteria were developed for each LoE and are presented in Appendix A.

Audit Approach and Methodology

The conduct phase of the audit consisted of an assessment of the controls, processes and practices in place for the review, solicitation, award and management of contracts, including amendments.

The audit work was based on the Policy Framework adopted by OCL for procurement, which includes requirements for procurement and contracting in the Government of Canada.

We interviewed personnel with a vested interest in the ultimate success of the contractual process, and reviewed the documentation used to review and approve requirements, solicit bids and approve amendments in light of prevailing policy and guidelines.

We reviewed a number of contract files based on statistical sample size, selected using a risk-based judgmental approach, to confirm whether contract requests have been subject to appropriate review and approval requirements, bids have been solicited, awarded and amended in accordance prevailing policy, guidelines and with due consideration of value for money. The audit sample selected and related coverage is as follows:

Population Sample
Competitive 61 $ 1,762,671 20 $ 355,148
Non-Competitive* 57 $ 636,660 9 $ 83,523
118 $ 2,399,341 29 $ 438,671

*Non-Competitive also includes directed contracts through supply arrangements and standing offers established through competitive processes.

Statement of Assurance

In our professional judgment, sufficient and appropriate procedures were performed and evidence gathered to support the accuracy of the audit conclusion. The audit findings and conclusion are based on a comparison of the conditions that existed as of the date of the audit, against established criteria that were agreed upon with management. Further, the evidence was gathered in accordance with the Internal Auditing Standards for the Government of Canada and the International Standards for the Professional Practice of Internal Auditing.

Observations, Conclusions and Recommendations

Governance

Since the OCL is a small organization, procurement has been sourced through a service level agreement (SLA) with the Parole Board of Canada. Prior to that, the Canadian Human Rights Commission was supporting the OCL in a similar way. We consider this to be a responsible approach to ensure that adequate procurement expertise is involved.

As part of our audit, considered the following elements to assess the governance effectiveness:

  1. Clear Roles and Responsibilities: There are some documents outlining the roles and responsibilities for procurement. It is our understanding that PBC also has guidance. All of which provide details and necessary clarity on delineated roles and responsibilities for personnel involved in procurement and contracting. This clarity ensures that each team member understands their specific duties, contributing to a cohesive and efficient workflow. While still in a draft format, it appears sufficient and an improvement from the prior state. However, we have noted that the OCL procurement guide has not been updated since 2015.
  2. Regular Reporting: We have not seen regular procurement reporting to management during our audited period with respect to volumes of transactions by types, trends or effectiveness of the process. Our discussion with the PBC indicates that some reporting will be prepared in the future, ensuring that any issues or potential areas for improvement are promptly identified and addressed.
  3. Decision-Making Processes: Decision-making regarding procurement and contracting is guided by established delegation of authority instruments.

Overall, the OCL's governance structure for procurement and contracting is characterized by the small size of the organization.

Recommendations

  1. We have noted limited procurement reporting to management (volumes, types, trends analysis) during our audit period. It is expected that this will be remediated in the coming months/years. Management should ensure that reporting is obtained, in alignment with the SLA.
  2. We also suggest that the current procurement guide of OCL be updated and distributed to its staff to help guide future procurements.

Risk Management

OCL is a small organization with contracting expenditures of less than $0.5 million per year. In our opinion, authority has been delegated with appropriate consideration of risk within the organization.

OCL has established Memorandum of Understanding (MOU) with several entities to provide administrative support. For procurement and contracting services this includes an MOU with PBC (used to be with CHRC) for the provision of a review and transaction process for contracts by senior PGs.

OCL has also developed internal guidance documents and/or decided to adhere to existing policies or manual. There are individual policies to address Acquisition Cards, Purchase Orders, Sole Source, Competitive and ACAN Contracts.

Procurement activities and roles are documented in the OCL Procurement Guide (the Guide).

Internal Controls

We are pleased to report that our audit revealed no major discrepancies, indicating a commendable level of compliance and diligence in procurement procedures on the part of the OCL.

Records and Information Management

Our audit confirmed that records and information pertaining to procurement activities were diligently maintained in accordance with prescribed policies, laws, and regulations.

Segregation of Duties

We observed appropriate segregation of duties within the procurement framework, which is vital for preventing potential conflicts of interest and maintaining the integrity of the process. This segregation ensures that no single individual has unchecked authority over critical procurement decisions, enhancing accountability and oversight.

Procurement and Contracting Processes

Management has established processes encompassing the entire procurement lifecycle, from solicitation to contract management. For the most part, these processes are sufficient to ensure efficiency, effectiveness, and compliance with regulatory requirements, thereby minimizing risks and maximizing value for the organization.

However, we have identified some confusions around the delegation of authority instruments. OCL was under the impression that under certain justifiable circumstances, the Commissioner could procure services non-competitively in excess of $40,000 but the delegation of authority instrument limits it to $40,000. We found one contract procured non- competitively with justifiable reason that have exceeded the delegation of authority instrument signed by the TBS Minister in October 2023. This contract was to obtain the services of a member for the Commissioner’s Audit and Evaluation Committee. It is our understanding that other Agents of Parliament have delegations exceeding $40,000 in many cases. Therefore, it appears TBS policies and directive could allow for Agents of Parliament like OCL, expenditures exceeding the current $40,000 by the Head of the organization. We understand that since our finding was noted, the OCL has requested that this limit be rectified to $200,000 to be consistent with other Agents of Parliament and other departmental delegation authorities.

In our opinion, the service contract exceeding the delegation of authority was done by error, as the OCL personnel was under the impression they were within their delegation.

Consideration of Value for Money

Management has established processes to consider value for money throughout the procurement process, which includes the time and effort dedicated to contracting. The focus was placed on meeting policy requirements, openness, and transparency. This approach ensures that procurement decisions align with the organization's objectives while optimizing resource utilization.

Recommendations

  1. OCL should ensure that any procurement is done within its delegation instrument. The delegation instrument should be communicated to its employees and PBC to ensure that such mistakes are avoided in the future.

Appendix A: Audit Criteria

Line of Enquiry 1: Governance: an effective Governance structure is in place to monitor, receive reporting, and make decisions regarding procurement and contracting activities.
Governance / Accountability
Authority, responsibility and accountability are clear and communicated.
A clear and effective organizational structure is established and documented
Governance / Policy and Programs
Policy and program guidelines exist and are reviewed on a regular and timely basis to guide procurement staff and system users in their daily activities.
Line of Enquiry 2: Risk Management: the Agencies consider risk in a systematic manner in order to mitigate emerging risks and identify areas of improvement throughout the procurement and contracting lifecycle.
Management identifies and assesses the existing controls that are in place to manage its risks.
Line of Enquiry 3: Internal Controls: procurement and contracting processes demonstrate an effective set of controls and compliance with relevant policy, legislative requirements and promoting value for money.
Records and information are maintained in accordance with policies, laws and regulations.
There is appropriate segregation of duties.
Financial and non-financial reporting with respect to procurement is reviewed and approved.
Management has established processes to review, approve, solicit, award, and manage procurement and contracting activities including acquisition cards.
Management has established processes to ensure that value for money (fairness, openness and transparency) are considered in addition to policy requirements.
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