Video Relay Service (CAV), Inc. / SRV Canada
Registration:
4
of
5
(2023-02-21
to
2023-09-01)
Policies or Program
- Encourage government organizations with call centres to provide direct 800# access to a dedicated service group for VRS users, particularly the CRA, Services Canada, Health Canada etc., to reduce confusion and rejections
- Identify opportunities for Canada VRS to be included in select Federal Accessibility initiatives (social media, conferences)
- Raise awareness of and acceptance for federal employees who are deaf to access Canada VRS for work
- Raise awareness within Federal organizations that Canada VRS is a safe, confidential, efficient and free service for Deaf Canadians to access government services (Don't Hang Up)