Registration - In-house Organization

Commissioner for Complaints for Telecommunications Services Inc. / Commissaire aux Plaintes Relatives aux Services de Télécommunications Inc. / Howard Maker, Commissioner and Chief Executive Officer

Registration Information

In-house Organization name: Commissioner for Complaints for Telecommunications Services Inc. / Commissaire aux Plaintes Relatives aux Services de Télécommunications Inc.
Responsible Officer Name: Howard Maker, Commissioner and Chief Executive Officer
Initial registration start date: 2009-01-26
Registration status: Inactive
Registration Number: 725255-233661

Associated Communications

Total Number of Communication Reports: 0

Monthly communication reports in the last 6 months: 0

Version 4 of 4 (2010-07-16 to 2011-06-02)

Registration versions:

Version 4 of 4 (2010-07-16 to 2011-06-02)

Lobbying Information

Subject Matters

Industry

Subject Matter Details

Legislative Proposal, Bill or Resolution

Industry - to discuss the government's proposal to amend the Telecommunications Act to strengthen the power of the Commissioner of Complaints for Telecommunications Services, and the proposed creation of a code of conduct for wireless services.

Communication Techniques

Written communication
Oral communication
In-person

Government Institutions

Canadian Radio-television and Telecommunications Commission (CRTC)

In-house Organization Details

Description of the organization's activities

The Commissioner for Complaints for Telecommunications Services (CCTS) is an independent agency with a mandate to receive, to facilitate the resolution of, and, if necessary, resolve eligible consumer and small business complaints relating to certain retail telecommunications services.

Responsible officer name and position during the period of this registration

Howard Maker, Commissioner and Chief Executive Officer

Organization's membership or classes of membership

Membership is open to all Canadian telecommunications service providers. By decision of the Canadian Radio-television and Telecommunications Commission, those providers with annual telecommunications revenues exceeding $10 million are required to be members.

Government funding

No government funding was received during the last completed financial year.

In-house Organization Contact Information

Address:
85 Albert St.
Suite 1200
Ottawa, ON K1P 6A4
Canada

Telephone number: 613-688-4760

Lobbyists Details

Employees who lobby for the organization

Howard Maker, Commissioner and Chief Executive Officer | No public offices held

Commissioner for Complaints for Telecommunications Services Inc./Commissaire aux Plaintes Relatives aux Services de Télécommunications Inc.

The following names have been used on or after July 2, 2008

Name	From	To
Commissioner for Complaints for Telecommunications Services Inc./Commissaire aux Plaintes Relatives aux Services de Télécommunications Inc.	2009-01-26	2011-06-02

Commissioner for Complaints for Telecommunications Services Inc. / Commissaire aux Plaintes Relatives aux Services de Télécommunications Inc.

Responsible Officer History
Responsible Officer Name	From (YYYY-MM-DD)	To (YYYY-MM-DD)

Date Modified:: 2025-04-30

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Registration - In-house Organization

Commissioner for Complaints for Telecommunications Services Inc. / Commissaire aux Plaintes Relatives aux Services de Télécommunications Inc. / Howard Maker, Commissioner and Chief Executive Officer

Registration Information

Associated Communications

Version 4 of 4 (2010-07-16 to 2011-06-02)

Version 4 of 4 (2010-07-16 to 2011-06-02)

Subject Matters

Subject Matter Details

Legislative Proposal, Bill or Resolution

Communication Techniques

Government Institutions

Description of the organization's activities

Responsible officer name and position during the period of this registration

Organization's membership or classes of membership

Government funding

In-house Organization Contact Information

Employees who lobby for the organization