Registration - In-house Organization
Association of Canadian Travel Agencies (ACTA) / Association canadienne des agences de voyages / Heather Craig-Peddie, Vice President
Total Number of Communication Reports: 15
Monthly communication reports in the last 6 months: 0
Version 15 of 18 (2016-10-20 to 2017-04-04)
- Consumer Issues
- International Relations
- Privacy and Access to Information
- Taxation and Finance
Subject Matter Details
Legislative Proposal, Bill or Resolution
- Security - Consumer Protection Act: the expansion of consumer protection for travellers from the current regulated provinces of B.C., Ontario and Quebec, to non-regulated provinces and territories
Policies or Program
- International Relations - Visas and passport requirements: pertaining to the cost of visas to enter various countries (Turkey where Canadians are charged more than any other nationality) and the advent of ePassports for Canadians.
- Transportation - National Airports Policy: especially in regard to the intent of the government 'to replace the present transportation regime with an integrated and affordable national system that emphasizes safety, reliability and efficiency and that builds strong, viable companies in all modes,' and the cost to the travelling public of this policy.
- Consumer Issue: Travellers Bill of Rights- legislation providing certain inalienable rights to passengers on airlines and other modes of transportation assuring their security, comfort, access to information and fair pricing.
- Taxation and Finance - Harmonized Sales Tax (GST/HST) and changes in the Place of Supply rules as they apply to transportation and tourism.
- Written communication
- Oral communication
- Grass-roots communication
- Canadian Transportation Agency (CTA)
- Competition Bureau Canada (COBU)
- Industry Canada
- Office of the Privacy Commissioner of Canada (OPC)
- Transportation Safety Board of Canada (TSB)
- Transport Canada (TC)
In-house Organization Details
Description of the organization's activities
Trade Association for Canadian Travel Agencies: ACTA encourages travel agencies and agents to act at all times in a professional manner and to protect the interests of consumers. ACTA members agree to abide by our Code of Ethics and our Standards. ACTA promotes travel agents as experts in arranging leisure travel and business travel. ACTA speaks out for members against actions and decisions that can harm Canadians’ freedom to travel in comfort and safety and in favour of actions and decisions that help our industry to grow and our consumers to get the optimum of enjoyment and efficiency from their travels. ACTA is willing and able to work closely with government bodies, sister associations and other organizations who recognize the benefits and the contributions to travel and tourism and to society at large of travel agencies and the agents who work in them for their clients in Canada’s consumer and corporate marketplaces.
Responsible officer name and position during the period of this registration
Heather Craig-Peddie, Vice President
Organization's membership or classes of membershipTravel Agencies and Travel Industry Suppliers: The Association of Canadian Travel Agencies (ACTA) is a large organization in Canada’s travel industry, speaking on behalf of more than 1,200 travel agencies and about 14,000 travel agents who are members of the association. In addition, hundreds of industry members such as hotels, rent-a-car companies and other providers join ACTA as Allied Members. We also partner with corporate leaders such as which supply travellers with vital products. ACTA also represents over 1,200 certified travel professionals holding the Certified Travel Counsellor (CTC) and Certified Travel Manager (CTM) designations. About 55 percent of all travel agents hold ACTA membership. About 80 percent of our members are in the provinces of British Columbia, Ontario and Quebec but we have members in all provinces and territories including full time employees and the approximately 30 percent of travel agents who work part time.
Government fundingNo government funding was received during the last completed financial year.
In-house Organization Contact Information
2560 Matheson Blvd. East
Mississauga, ON L4W 4Y9
Fax number: 905-282-9826
Lobbyists employed by the organization
- Heather Craig-Peddie, Vice President | No public offices held